About Trust: A Forever Work in Progress

The strength of a company’s Connections-based Trust is built upon a foundation of hierarchies that are oftentimes poorly understood, let alone thought out. This is the first of a series of essays on hierarchies, including some of the most important hierarchies that exist within every organization.

As I wrote about in “Part Four: The Math of Trust” of this series of essays, “About Trust: A Forever a Work In Progress,” Connections-based Trust is all about the non-character, non-competency-based things that keep us connected in a healthy way.

In the most recent essay, I wrote about Core Values because this is…


About Trust: A Forever Work in Progress

At the core of every company is people. Everyone says this, so it reads trite, but anyone who has ever worked in a company knows this to be true. They also know that their level of life satisfaction, and their level of well-being, is fairly dependent upon their level of satisfaction with their work. Not only that, their satisfaction with work is significantly dependent upon their satisfaction with their relationships at work.


About Trust: A Forever Work in Progress

As I wrote about earlier in this series on Trust, Connections-Based Trust is all about the non-competency, non-character things that keep us connected in a healthy way.

Today’s essay is the first of a series of deeper dives into each of the three dimensions of Trust. I’m starting this tour with essays on Connections-Based Trust. I’m kicking off with this dimension because these ideas, these concepts, connect (or repel) us and make the other two forms of trust relevant (i.e., if we couldn’t stand being with each other, who cares if the other is competent or of good character?).

I’m…


Trust: A Forever Work in Progress

Welcome to Part Four of my series of essays on Trust (and the seventh related to Work). In my previous essays, I’ve endeavored to make compelling cases for the following ideas:

  1. The purpose of life is to make life better;
  2. The best way for us to make life better is to find work we love doing (we call this Work with a capital ‘W”);
  3. We are social creatures and it is impossible for us to Work without others;
  4. We have seven types of relationships, every one of them matters, and it’s far easier to…


Trust: A Forever Work in Progress

I’ve been working on my book, The Gifts of Work, for over five years now. While the basic question that led me down the path to creating the book never changed (“What does it take to live a life where we become a better and better [i.e., more evolved] version of the best version of ourselves?”), as I started writing it, I found myself needing to dig deeper into understanding one idea and then another and another. Consequently, I’ve read hundreds of related books, articles and papers over the last several years (Amazon, you’re…


About Trust: A Forever Work in Progress

Take even a short deep dive on the topic of trust and you’ll find thousands of related research papers, books, articles, and blogs. Dig into those materials and you’ll find trust is among the strongest indicators economists have to predict per capita income across countries. (See the chart below, which was originally created by OurWorldInData.org.) Why? Trust is the enabler of business. Without it, most market transactions would be impossible.

Trust doesn’t just help explain GDP per capita but the overall well-being of people, families, tribes, companies, communities and nations. Research makes it…


Part One: Introduction

Ah trust….

As I wrote about in my prior essay “About Humans 101,” the trust thing has been an issue for humans for tens of thousands of years and, while I didn’t write about this specifically, I’m pretty sure research will corroborate the idea that trust has been an issue with living creatures for millions of years. Even the Dickinsonia, a prehistoric animal that researchers say lived 558 million years ago and could grow to more than four feet in length, had to deal with trust on some level.

How Important is Trust?

There’s tons of research supporting the notion we’re…


The Evolution of Work Tribes

In Essay #1 on Work, I presented the case that only through Work (with a capital W — meaning work we love) can we hope to achieve self-esteem and thereafter, if we are fortunate, self-actualization.

In Essay #2, I submitted the case that Work, like each one of us, is a very unique and individualized thing. That Work for me is very different from Work for you. …


A Follow-up to “Welcome to the New Age of Work”

In my first essay on Work (with a capital W), I presented the notion that work is essential for scaling Maslow’s pyramid of Needs, that work helps us understand what we like, what we’re good at doing, what kinds of people we enjoy working with, what matters to us, etc.

In this essay, I want to unpack a bit more about what Work is and isn’t and a couple of suggestions regarding how to best manifest Work.

Work (with a capital W), just like each of us, is quite uniquely a personal thing.

Work (with a capital W), just like…


Embracing Work for Personal Growth

I’ve been leading and coaching people for almost four decades. I’ve seen lots of people work their butts off, buy lots of stuff, yet find themselves miserable. I’ve also seen people work super long hours and love what they’re doing. They, too, can buy lots of stuff. Both groups of people work hard. The difference between the two is their understanding of, and appreciation for, work.

I believe work, and especially the Work we love doing (which I refer to as Work with a capital W), is one of life’s greatest yet grossly under-appreciated gifts.

Mark Abbott

Mark Abbott, founder and visionary at Ninety.io, is a sought-after business leader, writer and executive team coach. Follow him at https://markabbott.global.

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